Terms of Service
Last updated: May 8, 2026
Welcome to BotForge. By accessing or using our service, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By creating an account and using BotForge, you agree to these terms. If you do not agree, please do not use our service.
2. Description of Service
BotForge provides AI-powered chatbot software for businesses. Our service allows you to create, customize, and deploy AI chat assistants on your website to answer customer questions and capture leads.
3. Account Registration
You must provide accurate information when creating an account. You are responsible for maintaining the security of your account and all activity that occurs under it.
4. Free Trial
We offer a 14-day free trial with full access to Pro features. No credit card is required to start a trial. After the trial period ends, you must subscribe to a paid plan to continue using the service.
5. Subscription and Billing
- Subscriptions are billed monthly in advance
- All fees are non-refundable except as required by law
- We reserve the right to change pricing with 30 days notice
- Failed payments may result in service suspension
6. Cancellation
You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing period. You will continue to have access until that date.
7. Acceptable Use
You agree not to use BotForge to:
- Violate any laws or regulations
- Send spam or unsolicited communications
- Impersonate any person or entity
- Collect data without proper consent
- Interfere with or disrupt our services
8. AI Content Disclaimer
BotForge uses AI to generate responses. While we strive for accuracy, AI-generated content may sometimes be incorrect. You are responsible for reviewing and configuring your chatbot's responses appropriately for your business.
9. Data and Privacy
Your use of BotForge is also governed by our Privacy Policy. You are responsible for ensuring that your use of our service complies with applicable privacy laws regarding your customers' data.
10. Intellectual Property
BotForge and its original content, features, and functionality are owned by BotForge and are protected by international copyright, trademark, and other intellectual property laws.
11. Limitation of Liability
BotForge shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
12. Termination
We reserve the right to terminate or suspend your account at our discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
13. Changes to Terms
We may update these terms from time to time. We will notify you of any significant changes by email or through the service. Continued use after changes constitutes acceptance.
14. Contact
If you have questions about these Terms, please contact us at support@botforge369.com